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Isaac Tseng

BS in Interaction Design — Interaction Design
Course:
IXD-231 HCI for Interaction Design
Faculty:
Julian Scaff

Giga Voice UI // UX Research in Voice User Interfaces for GoogleMaps

This research project studies different aspects of voice user interfaces (VUIs) through prototyping a new voice interface on an existing system (Google Maps). Through user testing trials each testing specific variables, we investigated what goes into creating a successful VUI by studying friction points, conversation patterns, mental models, and different feedback signifiers.
Learning Outcomes:
I led user-test trial planning, team project management, and voice prototyping. I was in charge of creating all the dialogue trees using information architecture, and translating them into actual voice feedback on proto.io as a functional prototype for user testing. As a team we collaborated on the micro-interactions and visual feedback.
Project Website:
https://www.ixdisaac.com/projects/giga